1. What kind of company is Field Scope International?
Field Scope International is an international market research fielding agency with offices in London, New York, Belgrade, Sofia.
2. Which services do you provide?
We provide fieldwork recruitment services in Healthcare, B2B and Consumer sectors.
3. Which markets do you cover?
UK / Germany / France / Spain / Italy / US / Serbia / Bosnia / Slovenia / Macedonia / Ukraine / Montenegro / Lithuania / Poland / Czech Republic / Slovakia / Russia / Bulgaria / Romania / Hungary / Croatia / Latvia / Estonia.
4. Does Field Scope International recruit for other markets outside of its offering range?
Yes.
Thanks to our carefully built relationship with recruiters around the globe, we can offer recruitment services for most markets.
Over the years, we have established effective cooperation with panel partners on the markets outside our main offering range. We carefully examine recruiting methodologies and sampling protocols of each partner. We also validate their performance on a project-to-project basis.
This means we can guarantee that your fielding needs will be met in time and with quality on whichever market you need.
5. How do you recruit your panel members?
We mainly recruit via our in-house recruitment centre.
The majority of respondents come from qualitative studies. If the project demands, we can also snowball from the existing panel.
With an in-house panel management department dedicated to increasing the number of members through social media, support groups, on street panel opt-in and event management, our panel continues to grow on a monthly basis.
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6. How responsive is your panel?
Our panel is very responsive.
Every panellist is validated before joining the panel. Additionally, our team engages with every member on a regular basis.
7. Who is a part of your panel?
We recruit healthcare professionals and patients, business people and consumers.
Our panels consist of respondents from different geographic regions and various demographics in terms of gender, age, profession/industry, language, household income, ethnicity, marital status, etc.
We cover all therapeutic areas, B2B sectors and consumer industries. We are especially good at recruiting hard-to-reach patients who were diagnosed with the conditions such as: cancer, HIV, Hepatitis C.
8. How does Field Scope International verify patient data?
Our patients are mostly recruited by referrals from healthcare professionals.
When we recruit via our consumer panel, proof of diagnosis (prescriptions in the patient’s name) is requested.
9. How do you verify medical doctors within its panel?
We obtain the GMC/NMC number from all healthcare professionals which is checked and verified by the in-house quality control department.
10. How do you verify B2B and Consumer respondents?
Our in-house qualitative fieldwork department talks with every panellist in order to validate their information.
We also accept one email address per panel member and obtain their IDs before including them in the panel.
11. Do you work on client provided lists?
We have a team of trained in-house telephone recruiters that work on confidential, high-profile clients’ lists, while at the same time abiding by data protection regulations.
And not only that.
Our team is specially trained to work on large client provided lists with responsiveness under 50 percent.
12. How many seats are there at your recruitment centre?
Field Scope International has offices across the globe which form the corporation it has become today.
Across all of our offices, we have 30 recruitment centre seats with multi-lingual speakers in over 10 languages.
13. Do you do CATI recruitment?
We have an internal CATI software and we can carry out CATI recruitment and provide clients with data exports in excel or SPSS.
Our CATI team makes sure the responses are immediately entered into the computer system and ready for analysis, so quotas can be accurately tracked without time-lag.
14. How often do I receive updates from you on the project I have commissioned as a client?
Our Project Management team shares the office with the Recruitment team which means you can get updates in real time and as often as you require them.
You get status reports on the number of completes, incompletes, screen-outs, cold calls and other statistics related to the specific project.
With an established communication system, our team is always ready to fill you in with the project’s status.
15. Do you manage moderation/facility bookings/incentives if a client is not attending a central location?
We offer full fielding services - everything from recruitment to logistics.
Our team arranges facility bookings with special prices, manages moderation and handles incentives.
We also offer on-site support – interpretation, transportation, catering services and many more.
16. Which project information do you need to perform a feasibility check?
We have strong back offices covering different markets. This means that we are able to accurately predict the success of your project in various fields. In order to do that, we need the following information:
- Market where you want your project to take place
- Sectors
- Number of respondents and screening criteria
- Which methodology you want to use
- Project deadline
17. Do you have a set rate card that I can refer to as a client looking for costs?
Our pricing system is tailored to the service you require.
We have a pricing team that can turn around costs within a few hours and are always available to answer any cost/feasibility queries you may have.
18. How do you debrief your client?
When the project is finished, we provide the client with the debrief reports which include the number of samples, completes, incompletes, screen-outs, drop-outs, incentive handling and anything related to the specific project.
Do you have additional questions or want to talk about your project? Give us a call!
