Blantyre Office

Market Research Cold Calling Sales Agents

Field Scope International delivers fieldwork recruiting services in Healthcare, B2B and Consumer sectors across the globe.

Our offices are located in London, New York, Belgrade, Čačak, Sofia, Johannesburg and Blantyre [Malawi] with multilingual and experienced project managers and recruiters. We are covering Western, Central, Eastern European and US markets.

We are recognized among our clients as a reliable, passionate and dedicated team of field workers who implement the highest standards of research and data management.

Our offices successfully operates for more than 10 years and with workforce of over 20 multilingual staff members.

We are looking for proactive individuals who are keen to begin their career in the market research industry and are customer and goal oriented with highly developed organizational skills.

We are currently looking for:

Market Research Cold Calling Sales Agents

Blantyre Office

A cold calling sales agent is responsible for reaching out to potential customers who have not expressed prior interest in the product or service being offered. The primary objective of a cold calling sales agent is to generate leads, establish initial contact with prospects, and ultimately convert those prospects into customers.

As a Cold Calling Sales Agent, your key responsibilities will be:
• Conduct outbound calls to potential market research customers using a provided list or database.
• Introduce and promote market research products or services to prospects, focusing on its features, benefits, and unique selling points.
• Engage prospects in conversations to build rapport, gather information about their needs, and identify potential sales opportunities.
• Overcome objections or concerns raised by prospects and provide suitable solutions or explanations.
• Qualify leads by assessing their level of interest, budget, and purchasing authority.
• Follow a structured sales script or framework while adapting communication style to individual prospects.
• Maintain accurate and up-to-date records of all calls, interactions, and outcomes in a CRM (Customer Relationship Management) system.
• Schedule appointments or demonstrations with interested prospects for further engagement by the sales team.
• Collaborate with the sales team to ensure a smooth transition of qualified leads and provide relevant information or context.
• Meet or exceed assigned sales targets and quotas within specified timeframes.
• Stay informed about the product or service being offered, including updates, pricing, and competitive advantages.
• Continuously develop and enhance sales skills through training programs, workshops, and self-study.

Candidate requirements and skills:
• University degree
• Good verbal and written language skills for English – Equivalent C1 level (mandatory)
• Knowledge of another foreign language (German, French, Spanish or Italian) would be considered as an advantage
• Competent computer skills in particular with MS Office
• Excellent communication and time management skills, the ability to prioritize tasks
• Some knowledge of market research is essential but not required as full training will be provided.
• Proven experience in sales or telemarketing, preferably in a cold calling or outbound sales role.
• Excellent verbal communication and active listening skills.
• Ability to effectively articulate product or service features and benefits to potential customers.
• Strong persuasive and negotiation skills to influence prospects and close sales.
• Resilience and persistence to handle rejection or objections and maintain motivation.
• Results-oriented mindset with a track record of meeting or exceeding sales targets.
• Familiarity with CRM systems and basic computer skills.
• Ability to work independently and as part of a team in a fast-paced environment.
• Flexibility to adapt to changing sales strategies, target markets, or product/service offerings.
• High level of professionalism, integrity and ethical conduct.

What we offer:
• Full training
• Full-time job, with no extra working hours
• Dynamic international working environment
• Great opportunities for career and personal growth
• Positive working atmosphere in an open-minded multicultural team

Working Hours:
First shift 9.30AM – 6.00PM (Malawi Time)
Second shift 12:30pm – 9.00pm (Malawi Time)
• Please be flexible for both shifts.

Salary: To be discussed during the interview process

Find out more about our company and career progress opportunities by visiting our Careers Page.

An exciting opportunity in our dynamic and fast-growing business awaits for you.

If you consider yourself appropriate for this position, please apply and submit your resume in English.

Deadline for applications: 09.07.2023

Please note that only shortlisted candidates will be invited for an interview.

You can also send your application directly to hr@fieldscopeint.com