As the end of 2018 is approaching, it is time to reflect on the year behind us. We overcame many challenges and caught some amazing opportunities along the way.
During 2018, we launched two new websites designed to cater our respondents’ needs – consumer and HCPs CRM platforms. The launching process for studies enabled advanced structure for both panel participants and our Recruitment team. Additionally, it ensured respondents have full control of their data, and gave them an overview of all active market research studies – meaning easier access and higher response rate.
Our team continued growing throughout 2018, with 26 team members currently employed, and more to join at the beginning of 2019. It has been amazing to see how all departments within our company have been progressing. They have done amazing work in the past year, and we are looking forward to the innovations and improvements they have prepared for the next one.
This year, we implemented two ISO standards (ISO 27001:2013 and ISO 9001:2015) and developed an Integrated Management System. It was a process that took both significant time and efforts, however, we managed to overcome all challenges that were in our way, and we are now awaiting certification!
You could say that 2018 was the year of GDPR. The market research industry was heavily affected by this legislation, and many are still struggling to get answers to the questions that were not covered. We hope that 2019 will bring clarity and better understanding of this important regulation, and that we will be able to keep the integrity across the industry.
In fewer words, 2018 was prosperous for the Field Scope International Team. We had an amazing time, and we are looking forward to seeing what 2019 holds for us.
As always, we wish you joy and success. Additionally, we thank you for the trust you have put in us, and we are looking forward to building an even stronger relationship in the future. We hope your business thrived in the past year, and we wish you a prosperous future.
Happy Holidays from everyone at Field Scope International!