Project Coordinator for US Market

As a Project Coordinator, your key responsibilities will be:

  • Recruiting individuals for different types of market research studies in accordance to study criteria
  • Planning, implementing, controlling, analyzing, and reporting on gathered information
  • Handling in-bound and out-bound calls with prospective respondents whilst working on surveys for market research
  • Coordinating several research projects, both qualitative & quantitative
  • Executing a wide variety of activities related to active projects:
    • Desk research on different markets and study topics in order to target a relevant audience and gain a better understanding of the study scope
    • Performing data entry work and electronic data collection
    • Recruiting participants from a database to attend market research sessions such as focus groups and in-depth interviews
    • Dealing with admin project-related tasks such as sending out invitations and confirmation calls
    • Coordinating all project-related logistic (scheduling interviews, confirming agreed details, daily correspondence with relevant third parties)
  • Proactively managing projects to ensure all deadlines are met
  • Ensuring all fieldwork is carried out to the required quality 

Candidate requirements and skills:

  • University degree or other professional qualification
  • Good verbal and written language skills for English – Equivalent C1 level (required)
  • Knowledge of another foreign language (German, French, Spanish or Italian) would be considered as an advantage
  • Excellent communication skills
  • Some knowledge of market research is essential but not required as full training will be provided 

What we offer:

  • Full training
  • Full-time job, with no extra working hours
  • Dynamic international working environment
  • Great opportunities for career and personal growth
  • Positive working atmosphere in an open-minded multicultural team

Working Hours:

  • US shift:    2:00 PM to 10:00 PM (GMT + 2 Malawi time)

Salary: To be discussed during the interview process

Find out more about our company and career progress opportunities by visiting our Careers page.



*Alternatively, you can send your resume directly to philip.k@sermalogroup.com.