Project Manager

Project Manager – Field Scope International


You will be responsible for managing and overseeing the end-to-end execution of online research projects, while cultivating strong relationships with clients and cross-functional internal resources.

Key responsibilities include managing multiple projects simultaneously, sample management and the whole data collection processes efficiently and effectively, liaising with clients to set up fieldwork and ensure that established processes are followed.

This post requires an individual who enjoys fostering relationships in a team setting, while embracing independent responsibility over their work. The Market Research Project Manager reports to a Client Operations Manager.

1. Manage all end-to-end project level details including:
o Coordinating and managing external data collection activities to client specifications, on time and on budget.
o Proactively contacts clients to finalize project specifications and to provide consultative updates throughout the project life cycle.
o Communicates with Account Lead and Operations Management to apprise them of study status and any issues that require help.
o Ensures project design meets client needs by providing consultation to clients concerning online research best practices.
o Maintains and manages individual project budgets in conjunction with Account Lead. o Identifies and communicates potential problems to appropriate colleagues to drive a resolution.
o Manages third-party partners and outsourcing vendors to deliver the highest levels of client satisfaction.
o Follows quality assurance procedures to ensure quality and accuracy.
o Maintains positive working relationship with other Field Scope International colleagues, Partners, clients and vendors.
2. Develops an understanding of the company’s product portfolio with an ability to facilitate and support the delivery of new and expanded products/services.
3. Works on a variety of client centric initiatives, internal initiatives, new product roll-out, training and continuous education.

What YOU Bring
• Competencies:
o Creative, outside the box thinker who is able to translate ideas, insights, and opportunities into actionable strategies and plans.
o A customer-oriented, data driven approach to marketing.
o A results-oriented go-getter, who likes to challenge established norms, and is willing to get stuff done often under tight timelines
o Proven ability to juggle multiple projects and priorities across a wide range of internal, and external, stakeholders.
o Self-starter with proven ability to take complete ownership of a project.
o Passionate, dynamic, and committed, looking to continuously raise the stakes in their role.
o Adept at using technological resources including MS Office including Excel, and an aptitude for using web-based survey tools.
o Excellent English written and oral communication skills. French, Spanish,
Italian and German language would be a plus o Must be able to work in North American time zone
• Experience:
o Bachelor’s degree or similar post-secondary degree
o Strong presentation abilities and comfort interacting with all levels of the organization, as well as external business partners.
o Eligible candidates will be tested on their ability to use MS Office and do an aptitude test
• What YOU Get:
o Learn best-practices from world-class market research organizations
o Empowerment to explore and introduce unique and creative project management and market research technology solutions
o As a geographically diverse team, we offer flexible work styles and leverage technology to stay connected as a team (MS Teams, video conferencing)
o A permanent and stable employment in a growing company with great working environment and atmosphere.

Do you share our passion? If you do, please send an application letter and C.V to philip.k@sermalogroup.com.At Field Scope International, we are committed to diversity and equitable access to employment opportunities based on ability. Only selected candidates will be contacted.