Field Scope International delivers fieldwork recruiting services in Healthcare, B2B and Consumer sectors across the globe.
Our offices are located in London, New York, Belgrade, Čačak, Sofia, Johannesburg and Blantyre [Malawi] with multilingual and experienced project managers and recruiters. We are covering Western, Central, Eastern European and US markets.
We are recognized among our clients as a reliable, passionate and dedicated team of field workers who implement the highest standards of research and data management.
Our offices successfully operates for more than 10 years and with workforce of over 20 multilingual staff members.
We are looking for proactive individuals who are keen to begin their career in the market research industry and are customer and goal oriented with highly developed organizational skills.
We are currently looking for:
You will be responsible for managing and overseeing the end-to-end execution of online research projects, while cultivating strong relationships with clients and cross-functional internal resources.
Key responsibilities include managing multiple projects simultaneously, sample management and the whole data collection processes efficiently and effectively, liaising with clients to set up fieldwork and ensure that established processes are followed.
This post requires an individual who enjoys fostering relationships in a team setting, while embracing independent responsibility over their work. The Market Research Project Manager reports to a Client Operations Manager.
1. Manage all end-to-end project level details including:
o Coordinating and managing external data collection activities to client specifications, on time and on budget.
o Proactively contacts clients to finalize project specifications and to provide consultative updates throughout the project life cycle.
o Communicates with Account Lead and Operations Management to apprise them of study status and any issues that require help.
o Ensures project design meets client needs by providing consultation to clients concerning online research best practices.
o Maintains and manages individual project budgets in conjunction with Account Lead. o Identifies and communicates potential problems to appropriate colleagues to drive a resolution.
o Manages third-party partners and outsourcing vendors to deliver the highest levels of client satisfaction.
o Follows quality assurance procedures to ensure quality and accuracy.
o Maintains positive working relationship with other Field Scope International colleagues, Partners, clients and vendors.
2. Develops an understanding of the company’s product portfolio with an ability to facilitate and support the delivery of new and expanded products/services.
3. Works on a variety of client centric initiatives, internal initiatives, new product roll-out, training and continuous education.
What YOU Bring:
o Creative, outside the box thinker who is able to translate ideas, insights, and opportunities into actionable strategies and plans.
o A customer-oriented, data driven approach to marketing.
o A results-oriented go-getter, who likes to challenge established norms, and is willing to get stuff done often under tight timelines
o Proven ability to juggle multiple projects and priorities across a wide range of internal, and external, stakeholders.
o Self-starter with proven ability to take complete ownership of a project.
o Passionate, dynamic, and committed, looking to continuously raise the stakes in their role.
o Adept at using different and multiple technological resources including MS Office including Excel, and an aptitude for using web-based survey tools.
o Excellent English written and oral communication skills. French, Spanish, Italian and German language would be a plus
o Must be able to work in North American time zone
o Bachelor’s degree or similar post-secondary degree
o Minimum 2 years of work experience
o Strong presentation abilities and comfort interacting with all levels of the organization, as well as external business partners.
o Eligible candidates will be tested on their ability to use MS Office and do an aptitude test
What YOU Get:
o Learn best-practices from world-class market research organizations
o Empowerment to explore and introduce unique and creative project management and market research technology solutions
o As a geographically diverse team, we offer flexible work styles and leverage technology to stay connected as a team (MS Teams, video conferencing)
o A permanent and stable employment in a growing company with great working environment and atmosphere.
What we offer:
• Full training
• Full-time job, with no extra working hours
• Dynamic international working environment
• Great opportunities for career and personal growth
• Positive working atmosphere in an open-minded multicultural team
Working Hours: 7.30AM – 4.00PM (GMT) / 9.30AM – 6.00PM (Malawi time)
Salary: To be discussed during the interview process
Find out more about our company and career progress opportunities by visiting our Careers Page.
An exciting opportunity in our dynamic and fast-growing business awaits for you.
If you consider yourself appropriate for this position, please apply and submit your resume in English.
Deadline for applications: 23.03.2023
Please note that only shortlisted candidates will be invited for an interview.